Relic & Press

Support hub

Help with your account, printing, payments or a data and privacy request.

We aim to send a first reply within 1 working day for paid Pro makers and 2 working days for other requests. Working days are Monday–Friday, excluding UK bank holidays. These are reply targets, not guaranteed resolution times; we will keep you updated if more investigation is needed.

Data-rights requests normally receive a substantive response within one calendar month, subject to lawful identity, clarification and extension rules. Privacy complaints are acknowledged within 30 days and investigated without undue delay. These legal time limits apply equally to every plan.